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Constituent Communications Manager

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Posting Details

Posting Details

Posting Number: 0601602
Recruitment Type: Open to All Applicants
Position Title: Constituent Communications Manager
Position Type: Administrator
Position Status: Regular Full-time
Benefits Status: Benefits Eligible
FLSA: Exempt
Hiring Range: $48,000-$52,000 per year, DOE + excellent benefits
Department: Advancement
Posting Date: 11/09/2017
Closing Date When a sufficient number of qualified applicants have been identified.
Work Schedule:

FT; Mon – Fri, 8am – 5pm. Some evenings and weekends may be required.

General Description:

Pacific Lutheran University (PLU) seeks a creative and experienced fundraising professional to lead PLU’s Advancement Communications. The ideal candidate will function as Advancement’s communications manager, providing thoughtful leadership, compelling vision and strategic direction to all communications functions through key collaboration with Advancement leadership and the Marketing and Communications (MarCom) division. Reports to the Director of Donor Relations.

Essential Functions and Responsibilities:

• Develop new systems and procedures to create a fully integrated, constituent-centric Advancement Communications program that directly supports the Advancement Division.
• Work with Advancement leadership to plan, prioritize, and coordinate all marketing and fundraising communications strategy annually.
• Provide counsel and support for Advancement written materials including case statements, solicitations, e-communications, and invitations.
• Support the implementation of communications materials: design requests, writing, editing, etc.
• Oversee, write, and design email communications from the Advancement Division.
• Train Advancement staff to create emails within the online platform. Coordinate all send dates and times with campus partners.
• Act as the editor for print and digital materials. Review for branding, messaging, and consistency.
• Serve as liaison between Advancement and MarCom to ensure collaboration on projects.
• Enhance strategic collaborations among Division and campus partners to build awareness, strengthen relationships, and maximize engagement of donors and alumni.
• Work closely with Data Analyst, who provides data for communications, and ensure strategic segmentation is considered and reviewed for every print or e-communication sent to constituents.
• Serve as the Advancement editor and provide alumni content for ResoLUTE and Annual Report in collaboration with Advancement team members.
• Incorporate annual giving, major gifts, gift planning, donor relations, and student and alumni engagement content in ResoLUTE and the Annual Report.
• Oversee all Advancement web pages, develop creative content to engage constituents, and equip other Advancement web deputies to ensure the websites meet the following objectives: donor/constituent centric, easy to use (few clicks to reach action opportunities), illustrates donor impact, accurate, up-to-date content, visually appealing.
• Enthusiastically embrace and articulate the mission of PLU; help to define and powerfully convey key messages to internal and external constituencies in furtherance of PLU’s strategic goals.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities:

• Broad working knowledge of marketing functions, advertising, promotion, and e-communications.
• Ability to develop, execute, and assess strategic and tactical fundraising marketing and communications plans.
• Team player with strong writing, research, interpersonal, organizational, and planning skills.
• Strong information technology skills, especially web technology.
• Energetic self-starter with the ability to collaborate with a wide variety of constituencies.
• Ability to work independently as well as with others and handle situations with diplomacy and tact.
• Ability to handle multiple projects, priorities, and deadlines in a fast-paced, multifaceted environment.

Required Qualifications:

1. Bachelor’s degree in marketing, communications, journalism, or a related discipline.
2. Three years of fundraising, professional writing, and/or project management experience. Graduate level education can substitute for some experience.
3. Finalist candidate must satisfactorily complete pre-employment background check.

Preferred Qualifications:

Experience writing, researching, and managing projects within higher education or non-profits.

Work Conditions:
Physical Requirements:
Special Instructions to Applicants:
Other Information:

PLU offers an excellent benefits package including tuition remission for employees and their dependents, retirement plan, medical, dental, paid vacation, major holidays off, and many other great university benefits.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you 18 years of age or older?
    • Yes
    • No
  2. * Are you able to, after receiving an offer of or after starting employment, provide proof of US Citizenship or a current valid visa which would permit you to work in this country?
    • Yes
    • No
  3. * Do you have a Bachelor's degree?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Cover Letter
  2. Resume
  3. List of Three References
Optional Documents
  1. Letter of Reference 1
  2. Letter of Reference 2
  3. Letter of Reference 3
  4. Other Document